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• Getting started 4 articles Setting up your organisation and your first steps.

  • What is The GAiGE?

    AI governance software for your whole organisation: what The GAiGE finds out, how it helps agree your AI policies, and, with Pro, what each tool is worth.

  • Quick start: your first session

    What to do in your first session, while The AI State of Play runs and once the answers are in: your people, the extension, the policies and the brief.

  • Getting outside help

    When outside help is worth having, where the product's own help comes first, and working with an adviser the organisation trusts.

  • What's changed in The GAiGE 2.0, and what's stayed the same

    What The GAiGE 2.0 adds for AI governance, your policies and your people, what has changed in the plans and the pulses, and what has stayed as it was.

• Leadership 9 articles The Leadership Position tool, and the decisions behind it.

  • How much AI risk should an organisation accept?

    Part of agreeing your AI policies: what each of the five risk positions asks of people, tools and oversight, and which one the organisation can accept.

  • How fast should an organisation adopt AI?

    Part of agreeing your AI policies: what each of the five paces asks of people, managers and leaders, and how to choose one the organisation can keep to.

  • Who should decide which AI tools are used?

    Part of agreeing your AI policies: what changes between one person deciding on AI tools and each team deciding, and what each arrangement needs.

  • Which uses of AI should be off limits?

    Part of agreeing your AI policies: what each common off-limits use protects, what it costs the organisation, and how to keep the list current.

  • How should leaders choose what AI is for?

    Part of agreeing your AI policies: what each of the five aims asks of the organisation, and why time saved counts only once it's used for something.

  • What does AI cost beyond the licences?

    Part of agreeing your AI policies: what AI costs beyond the licences, in people's time, AI learning, support and oversight, and how to budget for it.

  • How much time do people need to learn AI?

    Part of agreeing your AI policies: why one-off sessions fade, what makes AI learning a regular habit in real work, and what that time costs.

  • Taking part in the Leadership Position tool

    Who sees your positions and when, checking the agreed position, what the Final Decision Maker does, and what happens if you miss the date.

  • Running the Leadership Position tool

    Starting it, who takes part, the Final Decision Maker, dates and reminders, sharing, removing someone, confirming the agreed position and stopping.

• Governance 6 articles Your AI policies, the decision on each tool, reviews, the AI Roadmap and the How We Use AI Report.

  • Publishing your AI policies and seeing who has read them

    Recording each AI policy with a reason staff can read, publishing them as a numbered version, telling your people, and seeing who has confirmed reading it.

  • Recording a decision on an AI tool

    Approving, limiting or declining each AI tool on your register, what your staff are told about it, and changing a decision when something changes.

  • The How We Use AI Report

    The dated PDF you hand a client, supplier or board who asks how you use AI: what it holds, what it always leaves out, and when to download it again.

  • Running a review

    Setting the review cadence, opening a review for a few days, what's on the agenda, how people take part, and closing it with what was decided.

  • The AI Roadmap

    On Pro, plan what your organisation will do about AI and when: adding initiatives, moving them from Backlog to Adopted, and what your people see.

  • Sharing AI learning with staff

    The AI Learning Centre: each approved tool's own learning, free AI courses and your own, switching any off, links that stop working, and likes.

• AI tools 2 articles Adding tools to your register, and setting their costs.

  • Adding an AI tool

    Adding the AI tools your organisation uses to the register, by importing a list or one at a time, what each field means, and assigning people to them.

  • Setting tool costs and why it matters

    What to enter as each AI tool's cost, how seats are counted, and what the cost gives you: monthly cost, unused seats and, on Pro, ROI by tool.

• Your team 6 articles Inviting people, roles and groups.

  • Inviting people

    Adding your organisation's people one at a time, in bulk or from a file, and inviting them: a short summary, with the full article linked.

  • Adding your people and sending invitations

    Adding people from a file or one at a time, sending the invitations, what each person sees, who has joined, and how people count towards your plan.

  • What each role can do

    Owner, Admin, Senior Leader, Group Leader and Member, and what each can see and change, with how to choose a role and how to change one.

  • Why do I need to confirm my email before inviting people?

    Why we confirm your email address before sending anything in your organisation's name, where the check applies, and how to clear it in about a minute.

  • AI Champions

    On Pro, record the colleagues who help others with AI: adding a champion, keeping their hours fair, the brief to send them, and where they appear.

  • Your groups' requests and feedback, for Group Leaders

    On Pro, what a Group Leader reads from the groups they lead, what never appears, and how to use what they read to support people.

• Pulses 9 articles The core pulses, the pulse library, The AI State of Play and building your own.

  • The AI Pulse explained

    What each question in the AI Pulse asks, the figures it feeds, such as hours saved, unused seats and satisfaction, and how often it's asked.

  • The three core pulses explained

    The AI Pulse, The AI Review and The AI Capability Check: why there are three, what each one asks, when each is asked, and what you can change.

  • The AI State of Play survey

    Starting The AI State of Play from Governance set-up, how people are reminded, what you see while it runs, and closing and reopening it.

  • The pulse library

    Measurement's three lists, the ready-made pulses in the library and the plan each comes with, adding or cloning one, and archiving a pulse.

  • The four Discovery pulses

    Why the four Discovery pulses were retired, what happens to a copy your organisation added, and how to read its Baseline Report.

  • The AI Adoption Sentiment Pulse

    How AI adoption feels across the organisation: what the Sentiment Pulse asks, who receives it, and how to read its two gauges and the comments.

  • Building a custom pulse

    On Pro, clone a pulse and edit the copy, build one from blank with branching, or describe what you want to measure and edit the draft.

  • Measuring agents

    Marking a tool as an agent, giving it a flat monthly cost, and asking the people who check its work whether it's worth keeping.

  • Comparing two tools

    The Comparison Pulse can't be added now. What organisations that added it keep, how to read its report, and comparing two tools without it.

• Reports and dashboard 6 articles Your dashboard, the reports and what they mean.

  • Reading your dashboard at a glance

    What each part of the Dashboard shows, from the six set-up steps to the People gauges, their 12-week lines and the Review countdown, and who sees what.

  • Understanding ROI

    On Pro: the ROI formula, how hours saved are estimated person by person, a worked example, the limits of the figure, and how to defend it.

  • Why isn't ROI showing?

    The two inputs the ROI calculation needs, how to check which one is missing, and other reasons a figure reads Not added or No responses yet.

  • How we work out hours saved

    How reported answers become estimated hours, the 2.5 times cap that keeps estimates cautious, and which of the two figures to use when.

  • Setting your blended hourly rate

    On Pro, the figure that turns hours saved into dollars: what a fully loaded hourly rate includes, examples to calibrate against, and how to set it.

  • Unused seats: what they are and what to do

    What counts as an unused seat, where you'll see the figure, and three responses: reassign the seat, help people learn the tool, or cut it.

• Browser extension 2 articles Installing it, and rolling it out to everyone.

  • Installing the browser extension (admin guide)

    Getting the extension on your own machine first: installing it, signing in, allowing it on all sites, and what each permission it asks for is used for.

  • Rolling out the browser extension to your team

    Three ways to roll out the extension, from one email to device management, the step people miss (allowing it on all sites), and checking progress.

• Billing 3 articles Plans, trials, invoices and changes.

  • Plans compared: Standard, Pro and Enterprise

    Standard, Pro and Enterprise side by side: what each is best for, what comes with every plan, and how to choose between them during your trial.

  • How billing works

    Trials, bands of people, monthly and yearly billing, when plan changes take effect, going over your band, promo codes, cancelling and receipts.

  • Changing your plan or seats

    A walkthrough of Manage plan: switching plans, monthly or yearly billing, the number of people, currency, onboarding sessions, codes and cancelling.

• Privacy and security 1 article What we collect, and how we look after it.

  • What data we collect: for Owners and Admins

    How data moves through The GAiGE, written to share with your team: what we collect, who in your organisation sees what, and where it's stored.

• Troubleshooting 1 article When something isn't working as it should.

  • Why is response rate low?

    The four usual reasons pulses get few answers, in order of likelihood, how to check for each and fix it, and a starting point to aim for.