The Comparison Pulse can't be added. Organisations that added it before keep it, with its report.
This article is for those organisations: who it asks, what it asks, and how to read its report. To compare two tools now, see Comparing two tools without the Comparison Pulse below.
Who it asksLink to this section
Only people assigned to both tools in the pair, which was set when the pulse was added. Someone who has used one but not the other can't make the comparison, so they aren't asked. It runs fortnightly by default, and like every pulse it arrives on its schedule and takes well under a minute.
Because the audience is the overlap of two assignment lists, check it's big enough before you rely on the result. On an anonymous pulse, the report needs answers from at least five people in the period before it shows the splits. Below that, it says fewer than five people answered this period and shows nothing else.
What it asks, and the reportLink to this section
Three questions: which of the two people reach for first, which they'd keep if only one could stay, and a free-text "what does each one do better?".
The Head to head report (Pro: open Reports and choose the comparison pulse) shows each question's split with both tools named, and leads with the verdict share: the keep-only-one answer. A 60/40 verdict with few "can't choose" answers is a real preference. A 50/50 with a big can't-choose share means the tools do the same job for your team, which is its own useful answer: choose on price.
The comments are where the detail is. "Tool A for quick jobs, Tool B for big ones" can justify keeping both, deliberately.
The head-to-head report is on screen only, with no PDF.
Comparing two tools without the Comparison PulseLink to this section
The AI Pulse, The AI Review and The AI Capability Check already ask about each tool separately, so the tool table in Reports sets your tools side by side: how many people use each, the time they say it saves and how well it performs. The AI Review also asks whether people know of a tool that would do the job better. On Pro, a custom pulse about one tool, sent to the people who use both, can ask anything else you need.
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