Before we can pay your commissions, we need to know who to pay and where. You add these once, in the Payout details card of your Partner hub, and edit them any time. Until they're saved, the hub shows a reminder banner, and payments wait, even if statements have been generated.
What everyone providesLink to this section
Whatever country you're in, we ask for:
- Business name: who we're paying (for example, Acme Consulting Pty Ltd)
- Business address: at least address line 1 and city
- Country: this decides which bank fields you'll see next
- Phone number
- Bank account name: the name on the account
Australian partnersLink to this section
If your country is Australia, we ask for:
- ABN: validated as you type, so typos get caught immediately
- Registered for GST: a checkbox; we need this to know whether your commission invoices include GST
- BSB: 6 digits, e.g. 062-000
- Account number: 5 to 9 digits
Partners outside AustraliaLink to this section
If your country is anywhere else, we ask for:
- Tax ID and its type: VAT number, EIN or other
- Bank name
- And one of:
- an IBAN, or
- an account number plus a SWIFT/BIC (8 or 11 characters) or a routing code (with its type, such as US ABA or UK sort code)
State or region and postcode are optional, because not every country has them.
How we store your bank detailsLink to this section
Your account number and IBAN are encrypted at rest and never shown in full again, not to you, and not to our own staff. After saving, the Partner hub displays them masked (for example "•••• 4321"), with only the last four digits visible.
Editing laterLink to this section
- Click Edit payout details in the Payout details card.
- Saved account numbers and IBANs appear masked in the form. Leave the field blank to keep what's stored; type a new value to replace it.
- If you change country between Australia and anywhere else, you'll need to re-enter your bank numbers. The two banking systems use different details, so the old ones can't be used.
QuestionsLink to this section
If your bank set-up doesn't fit these fields, ask us, and we reply within one working day.
Something missing or out of date here? Tell us.