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Your staff get one place to find learning about AI at work: each approved tool's own guides, free courses and videos on AI in general that we've chosen, and the organisation's own material, such as a course in its LMS, a recorded session, a presentation or an intranet page. That place is the AI Learning Centre. Every item is a link: the course or video stays where it is, and staff open it in a new tab.
Owners and Admins manage it from AI Learning Centre in the menu, below Measurement. Staff find it in their AI Adoption Portal (see Finding AI learning), and See what staff see shows you their view.
What staff seeLink to this section
The page lists three kinds of resource, and each row says who added it:
- Each approved tool's own learning. For the popular tools in our catalogue we've found the vendor's own free course or getting-started guide, and a tool on your register that comes from the catalogue shows it automatically. We look after these resources.
- Free courses and videos on AI in general, from Google, Microsoft, Anthropic, OpenAI, universities and government cyber security agencies, among others. We look after these too, so a broken one is fixed once, for everyone.
- The organisation's own, which you add.
Each one has a tag that staff can filter by: Internal for the organisation's own material, Tool for anything about using one tool, and General AI for AI in general.
Which tools' resources staff seeLink to this section
A tool's learning resource reaches staff only while the tool is Approved or Approved with limits on your register, so staff are never pointed at a tool the organisation hasn't allowed. A tool that is still undecided, or not approved, keeps its row on your page, with a line saying staff see it once the tool is approved. When you approve the tool, its resource appears for staff straight away.
A resource of your own that names a tool is different: it shows whenever it's switched on, whatever the tool's decision, because you chose to publish it. "Why we stopped using a tool" is a fair thing to share.
Approved tools with no learning resource, under the list, shows any approved tool that has no resource from us or from you, with Add a resource beside each.
Adding the organisation's ownLink to this section
Choose Add a resource, then fill in:
- Title: what staff read first, such as Copilot in Word: the basics
- Short description: one or two sentences on what it covers and who it's for
- Link: the web address. It must start with https:// or http://, or be a plain address such as
learning.example.com, which becomes https. Take any user name or password out of it, because every member of staff would see them. Addresses on your own network, such as an intranet or an LMS behind your firewall, are fine: staff open them in their own browser - Tag: Internal by default. Choose General AI for a public video or course about AI in general, so staff who filter for General AI find it
- Tool: the tool it's about, if it's about one. Staff who filter by that tool find it there. The Tool tag needs a tool
- Shown to staff: on by default. Turn it off to add something now and share it later
To change or remove one, use the row's More actions menu. Removing a resource removes its likes too.
Using your own resource for a toolLink to this section
If the organisation has its own course for a tool, such as a recorded walkthrough of your ChatGPT workspace, it can replace ours. Choose Replace the resource from the tool's row, or from Learning resource on the tool's page in AI tools. Give the link, and a title if you like: with no title, staff see the tool's name.
Your resource is used instead of ours until you choose Use our resource again, which puts our resource back. A tool we have no resource for shows Remove the resource instead.
Switching something offLink to this section
Every row has the same switch, Shown to staff: your own resources, each tool's resource and our general list alike. Switch off anything you'd rather staff didn't see. A tool's resource you've switched off stays off, even when the tool is approved later, until you switch it back on.
Resources that stop workingLink to this section
We check every resource once a week, and a new resource overnight. Two failed checks in a row flag it as Resource not working, with the date it was first flagged and what happened:
| What it says | What it means |
|---|---|
| Page not found | The website answered, and the page isn't there |
| Page removed | The website says the page has gone for good |
| Website unreachable | We couldn't connect to the website |
| Website error | The website itself had a problem |
| No response | The website didn't answer within 8 seconds |
| Page keeps redirecting | The link goes through more than five redirects |
A single failed check flags nothing, so a website that is down for an afternoon is never flagged. When a flagged resource opens again, the flag clears by itself.
For one of your own resources, the row says Check the resource, then change it or switch it off., and the page shows how many resources on it aren't working, beside the count: select it to see only those. Staff still see a flagged resource until you change it or switch it off, because a resource that looks broken to us sometimes works for them. For one of our resources, the row says we've been told, and we fix it.
Three things are worth knowing:
- A resource behind a sign-in counts as working. An LMS, SharePoint and many video sites ask for a sign-in, and that's what we expect to see.
- A resource on a private network can't be checked from the internet. It shows Not checked in its form and on the tool's page, and is never flagged.
- A web address that doesn't exist at all, such as a mistyped one, also shows as Not checked rather than being flagged. Open a new resource once yourself to make sure it goes where you meant.
LikesLink to this section
Staff can like the resources that help them, once each, and take a like back. Each row shows how many people in the organisation like it, and nobody, admins included, can see who liked what. Staff can sort by Most liked, so the resources colleagues found useful are easy to find.
Why it mattersLink to this section
In the EU, Article 4 of the AI Act (AI literacy) has applied since 2 February 2025. It requires providers and deployers of AI systems (organisations that build or use them) to take measures to ensure, to their best extent, a sufficient level of AI literacy among their staff and others who operate or use AI systems on their behalf. The AI Learning Centre is one place to show staff what learning is on offer. It doesn't track who opened what.
Something missing or out of date here? Tell us.