The GAiGE 2.0 puts AI governance first: it finds out which AI tools your people use, helps your leaders agree a position on AI, and proposes the policies that follow. For adoption, the people side of AI, everyone in the organisation now has a page of their own, with the policies that apply to them, AI learning and their pulses, which still show you whether each tool is helping.
What's newLink to this section
Setting up governanceLink to this section
Governance set-up, under Governance in the menu, takes you through each step in order and shows which one comes next: your organisation, your people, The AI State of Play, the leadership position, getting the extension installed, tools, decisions and policies, briefing the team, and the How We Use AI Report. Quick start: your first session goes through it step by step.
- The AI tools register. Every AI tool in use, in one list, with its decision (Approved, Approved with limits, Not approved or Decision pending), its owner, its costs and its renewal date. You can bring in an existing tool list by pasting it or uploading a CSV file.
- A recommendation for each decision. For each tool, each proposed policy and each request from your people, we recommend an answer and give the reason, and you decide.
- Adding people in bulk, from a pasted list or a file. People is now the one place to add people and change their roles.
- Automated decisions. From 10 December 2026, organisations covered by Australia's Privacy Act that use software to make, or help make, decisions that could significantly affect a person must say so in their privacy policy. Governance → Automated decisions records those decisions, and we draft the wording for your privacy policy, using AI, for your lawyer or privacy officer to check before it's published.
The AI State of PlayLink to this section
A survey of everyone in the organisation, asked once, about which AI tools they use and what for. It takes each person under 10 minutes, and people can answer from the link in their email without signing in. What they tell you comes back as a summary you act on: the tools they named, added to your register, the policies their answers call for, and the opportunities and learning needs they raised. See The AI State of Play survey.
The Leadership Position toolLink to this section
Each member of the leadership team chooses a position on seven decisions about AI, in private, then sees where the team agrees and where it differs. Leaders can take a second look and change their minds before the team discusses what's left, and where they stay split, the leader you choose as Final Decision Maker decides. The agreed position is kept as a dated record you can download as a PDF.
Owners and Admins find it under Governance in the menu, and it can run alongside The AI State of Play. See Running the Leadership Position tool.
Policies your people can read and ask aboutLink to this section
- Each policy has a reason written for your people, with examples from the work, under four headings: Tools, Information, Work you share, and Decisions a person makes. A policy can apply to everyone or to chosen groups, and each person sees the ones that apply to them first.
- You publish them as a numbered, dated version, then Brief the team sends one message to everyone with the policies at a glance. Your people see the policies, and the decision on each tool, once you've briefed the team.
- Your people confirm they've read them. You see who has on the Dashboard and in Reports, with Send a reminder for the rest.
- A chatbot answers questions about what's allowed, such as "what can I use to draft emails?", from your published policies and tool decisions, in the AI Adoption Portal and the extension. When nothing answers a question, the person can ask someone instead, and the question goes on your list of Unanswered questions.
See Publishing your AI policies and seeing who has read them.
The AI Adoption Portal and the AI Learning CentreLink to this section
- The AI Adoption Portal is each person's own page in The GAiGE, on a computer or a phone: what's waiting on them, Our AI policies, the chatbot, their own answers, what the organisation can see of them, and Download your data. Every pulse can be answered there, with or without the extension. A Member sees it first when they sign in. See The AI Adoption Portal.
- Ask to use something, in the menu, is where people ask to use a tool, report something that went wrong or share something they found. Give feedback takes anything else, where the organisation offers it. Owners and Admins answer the requests and read the feedback in Feedback, in the menu.
- The AI Learning Centre lists learning resources about AI at work: the maker's own guide for each approved tool where there is one, free courses and videos on AI in general, and the organisation's own, such as a course in its learning system. Each resource is a link. People filter by tag and by tool, and like the ones that help. Owners and Admins find it as Learning in the menu, and everyone else as AI Learning Centre. See Sharing AI learning with staff and Finding AI learning.
The browser extension 2.0Link to this section
- The panel opens on what your organisation has decided about AI tools, with its published policies.
- On a tool's website, the toolbar icon shows the tool's decision, and a notice appears the first time someone visits.
- The chatbot answers questions from your published policies and decisions. When there's no answer yet, the person can ask someone, and the reply appears in the panel under Your requests.
- People can give feedback any time your organisation offers it.
- Each pulse says before its first question whether it's anonymous or identifiable.
- A pulse someone starts themselves opens without giving the extension access to every site.
- Signing out ends the sign-in on our side too, and switching accounts clears the previous person's data.
Version 2.0.0 reaches Chrome and Edge as an update once the stores approve it. See Rolling out the extension to your team.
Reviews and decisionsLink to this section
- Reviews, in the main menu, are how you look again at your AI decisions, monthly or quarterly as you choose. A review stays open for a few days: the people you ask read the agenda from wherever they are and say where they stand, and you close it with a summary of what was decided. The agenda is put together for you, with the findings, decisions and renewals that are due, and opens with Our recommendations, from the figures since the last review. See Running a review.
- Tool decisions are recorded on Governance → AI tools, with what each tool may be used for, and the extension shows each one on the tool's own website. See Recording a decision on an AI tool.
- Senior Leaders read the decisions behind the policies under Decisions, without the admins' private reasoning.
ReportsLink to this section
- Reports has two sets. Governance, for Owners and Admins, has The AI State of Play results, the leadership position, tools and renewals, policies and questions, requests, reviews and the How We Use AI Report. Measurement has the reports on your pulses.
- The How We Use AI Report is a dated PDF of the policies and tool decisions your people see, and how governance runs, to send to a client, a supplier or your board. It leaves out costs, renewal dates and the content of the leadership position, so nothing in it gives away how the organisation competes. See The How We Use AI Report.
What's changedLink to this section
The plansLink to this section
- With Standard, you get AI governance: the AI tools register, decisions and policies, The AI State of Play, the Leadership Position tool, reviews, the How We Use AI Report, the AI Adoption Portal, the AI Learning Centre and the browser extension. You also get General Feedback, the three standard pulses, reports on the pulses you run and CSV export.
- With Pro, you also get adoption: what each tool is worth (ROI by tool, from your hourly rate), the AI Impact Report, the AI Roadmap, AI Champions, team results for Group Leaders, and the pulse library and custom pulses with branching.
- If your organisation was on Standard before 2.0, ROI by tool and the AI Impact Report are now part of Pro. Your pulses and their answers stay as they were.
- A trial runs for 30 days and starts on Pro, and an Owner can switch it to Standard and back while it runs. At the end of the 30 days it now stops until an Owner chooses a plan, and we keep its data for 90 days after it stops.
The plans and their prices are on the pricing page and, for Owners, in Settings → Manage plan. Plans compared has the detail.
PulsesLink to this section
- Pulses is now Measurement, with four pages: How it works, Standard pulses, and Pulse library and Custom pulses, both marked Pro. Links to the old Pulses page open the matching page in Measurement.
- The three standard pulses are on Measurement → Standard pulses, and come with Standard and Pro: The AI Pulse (3 times a week by default), The AI Review (fortnightly) and The AI Capability Check (monthly), each asked per person, per tool. See The three core pulses explained.
- The AI Pulse starts from Measurement → How it works, once each tool has the people who use it assigned. Its first start emails a message we draft for you to check, to everyone it asks who has an account. One that was already running keeps running.
- An agent on your register is now asked about in The AI Pulse in words that fit an agent, such as "Did you work with Support Agent today?".
- Every pulse can now be answered in the AI Adoption Portal, as well as in the extension. The extension is highly recommended, because it shows each pulse in the browser when it's due.
- The four Discovery pulses are retired. The AI State of Play asks the same things of everyone, on every plan. If you added one, its answers stay in Reports. See The four Discovery pulses.
Anonymity, set pulse by pulseLink to this section
- Each pulse is anonymous or identifiable, and says which before its first question. Owners and Admins set it for each pulse, and the default for new pulses is in Settings → Organisation, under Pulse answers.
- Every pulse you had before 2.0 is anonymous, and every answer given before 2.0 stays anonymous, whatever you set later.
- What people are told. When a pulse is anonymous, a person's name isn't shown with their answers to anyone, admins included. In a small group, or from something written in a comment, someone may still be able to work out whose answer it is, and the AI Adoption Portal, the answer page and the extension say so.
- The AI State of Play is always identifiable, because it's there to find out what is really in use. Its first screen tells people they may be identified from it, and Owners and Admins see each person's answers with their name. See Who sees my answers?
Where things areLink to this section
| Before 2.0 | In 2.0 |
|---|---|
| AI Tools | Governance → AI tools, the AI tools register |
| Users | People → All people |
| Groups | People → Groups |
| Pulses | Measurement |
| My Dashboard (Members) | AI Adoption Portal |
Links you saved to these pages still open the right page.
Other things you'll noticeLink to this section
- Onboarding, once for each Owner and Admin. The first time you sign in after the update, onboarding opens: what The GAiGE does, then the organisation's details and its people. You can leave part-way, and it opens again until you reach the end.
- Your AI tools start as Decision pending. Each tool on your register needs a decision on how it can be used. Your people see a tool still to decide as Currently being reviewed, and they see no tool decisions or policies until you first brief the team.
- Roles. A new Senior Leader role sits between Group Leader and Admin, for leaders who take part in the Leadership Position tool and read the Dashboard and Reports without changing settings. An organisation can have several Owners, and only an Owner can make someone else an Owner. See What each role can do.
- The Dashboard shows Governance set-up's progress, Needs you, with a recommendation where there's a choice to make, and How it's going, with gauges for active people, the response rate and extensions installed, each with a 12-week line. See Reading your dashboard at a glance.
- Messages to your people are drafted for you to edit and send. Each one sent is listed in Activity, with how many people it reached.
What's stayed the sameLink to this section
- Your data. Everything your organisation had before 2.0 is still there: your AI tools and their costs, your people and groups, and your pulses with every answer they collected. Your organisation's records are still stored in Australia, on AWS in Sydney.
- Your pulses and their answers. Pulses still arrive on their schedule. The AI Pulse asks the same questions about each tool as before, so your figures compare with earlier months. A figure from an anonymous pulse still needs answers from at least five people.
- Signing in. You and your people sign in with the same email address as before. The extension is still on the Chrome Web Store and Microsoft Edge Add-ons.
- The Dashboard, Reports and Settings are where they were. The organisation's time zone is in Settings → Organisation, and Owners change the plan in Settings → Manage plan.
- Pro's measurement features. The pulse library, custom pulses with branching, comparison views, smart insights and unlimited pulse results history still come with Pro. With Standard, you keep 12 months of pulse results, CSV export, the weekly admin email and the Group Leader role.
- Lite. If your organisation is on Lite, you keep your plan, its features and its price.
- Your data download and account deletion work as before, and now cover everything 2.0 adds.
Where to startLink to this section
- Owners and Admins: Quick start: your first session takes you through Governance set-up, and What is The GAiGE? gives the whole picture.
- Choosing a plan: Plans compared, and the prices on the pricing page.
- Getting the extension to everyone: Rolling out the extension to your team.
- If you answer pulses: The AI Adoption Portal and Who sees my answers?
- Every change, line by line: our changelog.
Something missing or out of date here? Tell us.